Obtain the ISO 10002 (customer satisfaction management system)
Woongjin Coway was recognized for industry-leading service quality by obtaining the customer management system (ISO 10002) certification from KMR (Korea Management Registrar Inc.) on September 10.
The ISO 1002 is an international certification given to companies or institutions who treat customer requirements systematically and reliably in accordance with the customer satisfaction management system standards launched by the ISO (International Standards Organization). The ISO strictly examines whether a ...
Participate in the “IFA 2019” to target European and the Middle Eastern markets
Woongjin Coway participates in the “IFA (International Funkausstellung) 2019” held in Berlin, Germany, from September 9 to 11 to target European and the Middle Eastern markets.
The IFA, as the largest home appliances show in Europe, is considered as one of the world’s top three home appliances and IT exhibitions with the CES (Consumer Electrics Show) in Las Vegas, the U.S. and MWC (Mobile World Congress) in Barcelona, Spain.
Woongjin Coway showcases a total of 21 innovative products including 12 ...
Participate in the “2019 Gwangju Design Biennale”
Woongjin Coway announced that it would participate in the “2019 Gwangju Design Biennale” to be held in Gwangju Metropolitan City from September 7 to October 31.
The Gwangju Design Biennale, hosted by Gwangju Metropolitan Government and Gwangju Design Center, is the world’s first international design biennale. This is the 8th anniversary and major theme is “Humanity,” the integration of human and community.
Woongjin Coway built an exhibition booth with the concept of ...
Launch the “Essence Bidet” to provide customers with a wider choice
Woongjin Coway launched the “Essence Bidet (BA34-A),” an economical product focused on hygiene and cleaning which are core functions of bidet.
This product demonstrates high hygiene by adopting nozzle self-cleaning function before and after use. Stainless steel nozzle and detachable nozzle tip ensure convenience in maintenance. Antibacterial toilet seat helps maintain cleanness.
The “soft start” function which increases waterjet pressure smoothly also boasts detailed and ...
Launch the “Style Care Remote Bidet”
Woongjin Coway launched the “Style Care Remote Bidet (BAS33-A)” which is operated by remote control and provides cleaning courses tailored to body condition.
This product demonstrates high convenience and space utilization by adopting the slim-sized wall-mounting remote control. It ensures easy installation regardless of bathroom structure, minimal design of less 20% product size, and simplified control buttons.
The “i-wave system” was also adopted to the product. This system ...
Promote the “New Marriage & Happy Children” campaign to attract young customers
Woongjin Coway promotes the “New Marriage & Happy Children” campaign for consumers who are expectant couples and mothers and care children until the end of October with the aim of attracting young customers.
As water purifier, air purifier, bidet, and electric range have become necessities for newly married couples, the number of consumers who want to buy those through rental service is on a sharp rise. In response, Woongjin Coway started the campaign to help consumers use its products for rental without ...
Launch the “Topper-Replaceable Mattress Hybrid 3”
Woongjin Coway announced that it launched the “Topper-Replaceable Mattress Hybrid 3 (CMK-PR03, CMQ-PR03, CMSS-PR03)” with high quality and safety on August 27.
The best feature of this product is the latex topper (over 93% natural rubber crude liquid content rate) manufactured by molded-in method. This method is to produce latex product one by one by pouring natural rubber crude liquid into a mold, demonstrating better durability, hygiene, and long life than the slice method which sticks latex ...
Win the “IDEA Design Award” for 10 consecutive years
Woongjin Coway succeeded in winning the IDEA Design Award for 10 consecutive years.
The IDEA Design Award, hosted by the IDSA (Industrial Designers Society of America), is the most authoritative design award in North America. Major evaluation items are design innovation, user experience, and contribution to the society. Woongjin Coway has won the award for 10 consecutive years since 2010, proving design competence in the global market.
At the 2019 IDEA Design Award, the “Ombak (CHP-7310R),” a water ...
Conduct a water purifier sales promotion
Woongjin Coway conducts a water purifier sales promotion until the end of September. Discount on monthly fee is given to new rental or re-rental customers for the promotion period.
Promotion targets are 22 kinds of water purifiers including the “CIROO Tankless Water Purifier (CHP-7300R). Discount of maximum KRW 10 thousand on monthly fee is offered. When an at least 7-year-long user replaces existing product with new one, 10% discount on monthly fee is given.
The CIROO Tankless Water Purifier is an innovative ...
Increase 150% YoY in sales of large-capacity air purifiers
Woongjin Coway announced that its sales of large-capacity air purifiers from January to July soared around 150% from the previous year on the strength of increasing demand from offices, hospitals, private educational institutes, kindergartens, schools, restaurants, and café.
The reason why Woongjin Coway’s air purifiers pay attention in the B2G and B2B markets is tailored maintenance service. Particularly, customer satisfaction has risen by operating the CODY group for B2G & B2B sector. The ...