Declare a new vision in commemoration of achieving over one million accounts in Malaysia
On January 25, an event was held at the Axiata Arena located in Kuala Lumpur, Malaysia. It was prepared to celebrate the achievement of more than one million customer accounts in Malaysia and to declare a new vision.
The event was attended by more than 10 thousand people, including Hae-sun Lee, the CEO of Coway, Jae-young Park, head of Global Door-to-Door Sales Division, Ki-ryong Choi, head of Malaysia subsidiary, local CODYs, local health planners, and local employees working at Malaysia subsidiary.
Major programs ...
Establish the “Water Taste Research Institute”
Coway opened the “Water Taste Research Institute” in the Coway R&D Institute located in Gwanak-gu, Seoul, on January 16. The research institute aims to study clean and tasty water and to set the criteria of purified water taste. A total of 45 researchers of Coway will join the research institute, all of whom are water specialist certified by the KISA (Korea International Sommelier Association), K-Water, and WQA (Water Quality Association) of the U.S.
Coway had initiated the research on water taste by ...
Coway’s creative and innovative products receive attention at the 2019 CES.
Coway’s products are receiving great attention from visitors and buyers at the 2019 CES (Consumer Electronics Show) in recognition of creativity, innovativeness, and practicality.
The most popular products are “Water Hybrid Electric Range” and “Smart Pure Electric Range” which maximize user convenience by easily caring water and air during cooking in the kitchen. The Water Hybrid Electric Range is an innovative product with the functions of water purifier and electric range. It not ...
Initiate the “Show Your Dreams” project with a brain scientist Jae-seung Jeong
At the 2019 CES (Consumer Electronics Show) held in Las Vegas, Coway announced that it would initiate the “Show Your Dreams” projects together with Jae-seung Jeong, a professor in bio and brain engineering at KAIST on January 8.
Coway had signed a contract for collaborating the analysis of sleep patterns based on brainwave and development of individually optimal sleep solutions with him.
The Show Your Dreams project aims to diagnose sleep patterns by using the in-ear typed brainwave analyzer and show the ...
Showcase future-oriented technologies and products at the 2019 CES
Coway participates in the 2019 CES (Consumer Electronics Show) to be held in Las Vegas from Jan. 8 to 11. This is the fourth participation in a row.
The company set forth “Being Well, Feeling Good” as the concept of exhibition. It symbolizes the commitment to delivering convenience and happiness to consumers’ daily life. Showcase booths are comprised of water care zone (water purifier), air care zone (air purifier), body care zone (bidet, water softener), living care zone (massage chair), and sleep care ...
Hold the new year celebration event and resolve to continue innovation
On January 2, Coway held the new year cerebration event and resolved to take a new leap in commemoration of the 30th anniversary.
More than 600 people attended the event, including Hae-sun Lee, the CEO, employees and field leaders working at the head office, research institute, and factory.
At the event, the CEO proclaimed “Coway Trust Re:FUSION” as the management principle for 2019.
The “Re:FUSION” means the company’s commitment to pursuing new innovation by integrating its ...
Introduce the RPA system for business innovation
Coway introduced the RPA (Robot Process Automation) system to key businesses such as accounting and analysis with the aim of enhancing work efficiency and digital innovation.
The RPA system makes it possible to automatically treat existing simple repetitive tasks such as data gathering through robot software, helping employees focus on value-added works.
Now more than 40 kinds of repetitive works including monitoring of account status, gathering of sales data, check of rental assets status, and inquiry about ...
Participate in the 2019 CES
Coway will participate in the “2019 CES (Consumer Electronics Show)” to be held in Las Vegas from January 8 to 11, 2019. This will be the fourth participation in a row. At the CES, Coway intends to showcase its innovative products and technologies for caring water, air, and living environment, solidifying its status as a well-being home appliances maker in the world.
The CES, hosted by the CTA (Consumer Technology Association) in every January, is the world’s largest home appliances exhibition. It is also ...
Surpass one million customer accounts in Malaysia
On December 20, Coway announced that the number of customer accounts surpassed one million in Malaysia.
The number of customer accounts of Malaysia subsidiary, established in 2006, has surpassed 4 thousand in 2007, 52 thousand in 2010, 124 thousand in 2012, 293 thousand in 2015, and 680 thousand in 2017. For 11 years, the CAGR reached approximately 70%. In December 2018, it exceeded one million.
This remarkable accomplishment resulted mainly from the success of localization strategies – first introduction of ...
Rank top in the household water purifier sector of the KNPS
Coway named the No.1 brand in the household water purifier sector of the “2018 KNPS (Korean Net Promoter Score)” hosted by KMAC (Korea Management Association Consulting) on December 19.
Coway first ranked top in this sector in 2008 and this is the seventh achievement. As a result, Coway named the best brand in major service quality surveys in Korea including NCSI (National Customer Satisfaction Index), KCSI (Korea Customer Satisfaction Index), and KS-SQI (Korea Standard – Service Quality Index) as ...